Privacy Policy
Last Updated: June 2026
At COMO Wellness Co Pty Ltd (“COMO Wellness”, “we”, “our” or “us”), we are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information We Collect
We may collect personal and health information including:
- Name
- Date of birth
- Contact details
- Residential address
- Emergency contact information
- Medical history
- Current medications
- Allergies
- Health questionnaires
- Consultation notes
- Pathology results (where applicable)
- Payment information
- Booking history
- Communications with our team
How We Collect Information
Information may be collected when you:
- Complete booking forms
- Attend consultations
- Complete medical questionnaires
- Speak with our nurses or doctors
- Contact us by phone, email or SMS
- Make payments
- Visit our website
How We Use Your Information
Your information is used to:
- Arrange appointments
- Coordinate your healthcare
- Provide IV therapy services
- Facilitate doctor consultations
- Arrange prescriptions where clinically appropriate
- Communicate with you
- Process payments
- Meet legal and regulatory obligations
- Improve our services
Disclosure of Information
We may share your information with:
- Australian-registered medical practitioners
- Registered Nurses
- Licensed Australian pharmacies
- Secure technology providers used to deliver healthcare services
- Payment providers
- Regulatory authorities where required by law
We never sell your personal information.
Storage of Information
We take reasonable steps to protect your information using secure electronic systems.
Information may be stored using secure Australian or internationally recognised cloud-based healthcare software.
Access and Correction
You may request access to your personal information or request corrections by contacting us.
Email:
admin@comowellness.com.au
Contact
If you have any questions regarding this Privacy Policy please contact:
COMO Wellness Co Pty Ltd